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If you manage a commercial pool, spa, or aquatic facility in Victoria — whether it's in a strata complex, a school, a gym, or a council facility — there is one compliance document you legally cannot operate without: a Water Quality Risk Management Plan (WQRMP). Under the Public Health and Wellbeing Regulations 2019 (Victoria), ALL public aquatic facilities — both Category 1 and Category 2 — are required to have a current, documented WQRMP. This is not optional. WHAT IS A WQRM

One of the most common compliance gaps we find when auditing Melbourne's commercial pool facilities is this: the operator is relying entirely on their dosing system's ORP (Oxidation Reduction Potential) reading as their chlorine measurement. Under Victorian regulations, this is not sufficient. WHAT IS ORP? ORP measures the oxidising power of the water — the ability of chlorine to sanitise. It is a useful indicator, and automated dosing systems like the Prominent Dulconex and

If you manage a strata building, apartment complex, or body corporate in Victoria with a shared pool or spa, you are operating a Category 2 public aquatic facility. And you have full compliance obligations — whether you know it or not. A COMMON AND COSTLY MISCONCEPTION Many owners corporation (OC) managers and building managers believe that because their pool does not need to be registered with the local council, it falls outside the regulatory framework for public aquatic fa

In our experience auditing commercial pools and spas across Melbourne, low calcium hardness is one of the most commonly overlooked water chemistry parameters — and one of the most destructive when left unaddressed. WHAT IS CALCIUM HARDNESS? Calcium hardness measures the concentration of dissolved calcium in pool water. The DHHS Water Quality Guidelines 2020 recommend maintaining calcium hardness between 80 and 500 mg/L for commercial facilities. When calcium hardness falls be

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